Privacy compliance

Privacy Policy

How Bonuslifestyle manages personal and business information in Australia.

Secure document handling

Effective date: 01 July 2026

Bonuslifestyle provides commercial office repair and related services throughout Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our services, website, communications, and customer administration. We aim to handle data with care and in line with applicable Australian privacy principles.

Information we may collect includes contact and business details (such as name, role, company, email, telephone, and address), project notes, service history, and correspondence. Where relevant to works, we may document site access requirements, booking windows, and safety considerations. For invoicing and payments, we may collect billing details necessary to process transactions in a secure manner.

We collect information that you provide directly (for example when you email us, call our team, or request a service), as well as limited technical data generated by site usage. Technical data can include device type, browser, and aggregated analytics that help us understand performance and improve navigation. We do not seek sensitive information unless it is essential for compliance or building access and only when provided voluntarily.

We use collected information to deliver and coordinate services, manage schedules, communicate with you, administer accounts, enhance quality, and meet legal or safety obligations. With your instruction, we may share details with licensed contractors and trade partners engaged to perform tasks at your premises. Third parties are expected to handle information responsibly and only for the purposes for which it was supplied.

Information may be stored in Australia or, where tools or secure cloud providers are used, in other jurisdictions subject to safeguards. We apply reasonable administrative, technical, and physical measures designed to protect information against unauthorised access, alteration, or misuse. Despite these measures, *** method of transmission or storage can be guaranteed as entirely immune from risk, and we encourage you to share only what is necessary for the requested service.

You may request access to, or correction of, your personal information. Where appropriate, we will provide a response within a reasonable period. To submit a request, contact us using the details below. If your concern relates to a contractor engaged on a job, we can help direct your enquiry so that it reaches the right party for action.

Cookies and similar technologies may be used to support core site functions, remember preferences, and measure traffic. You can manage preferences through your browser settings. Our cookie banner provides a simple way to register your choice regarding basic categories that we use for performance and experience improvements.

We retain information for as long as needed to provide services, comply with laws, resolve disputes, and maintain business records. Retention periods vary based on the nature of the data and the requirements that apply to our operations and to building or safety standards relevant to works.

Our website may reference internal pages such as Legal and Contacts to provide further context about terms, notices, and support options. We do not endorse external sites by mere linking, and you should review any third-party privacy materials that apply to tools or platforms you choose to use while interacting with our content.

Questions or requests: Bonuslifestyle, Suite 7, 210 Brunswick Street, Fortitude Valley QLD 4006, Australia. Phone + (61) 47 392-85-10. Email: Bonuslifestyle@outlook.com. We welcome feedback about this Policy and our practices.

We may update this Policy from time to time to reflect changes in services, laws, or operational processes. The most recent version will appear on this page with the effective date shown above. Substantial updates may be highlighted through a site notice or direct communication where appropriate.